In short, modern apps allow users to do just about anything. Looking for entertainment? Marketplaces have games, streaming services, newspapers with news from the world of sports and cinema, and so on. Need quality communication? The choice of messengers with various instruments and features is awe-inspiring. Looking for a business management tool? The App Store, as well as Google Play, has titles for everything from e-commerce and education to agriculture and fintech. In terms of user experience, apps can be used for various purposes. Mobile application types are formed based on the scope and area of use.
If we consider applications from the point of view of businesses and not their customers, then they can be used for:
- achieving constant communication with the target audience;
- conducting marketing campaigns and promotions;
- increasing sales and user engagement;
- informing customers about new products and upgrades;
- improving the image of your company;
- savings on software development;
- establishment of internal work and interaction between employees.
In general, mobile games and apps can be seen as additional sources of impact on users.